![]() Crosscheck the logs as described in step 1. Note: If trying to access the interface too early, the screen might still show that the processes are down. Click OK at the bottom of the License Key Validation windowĪfter some minutes the FortiNAC login screen should show up. The text string should include the FNC: and the whole following string. Copy the license key from the text file downloaded to the License Key field in the Configuration Wizard. The License Key Validation window is displayed. The username will be config but if the password was changed during installation, use the appropriate password.Ħ. The default configuration wizard credentials are as follows. Enter the Configuration Wizard credentials IP address is the address of the FortiNAC eth0 interface. Install the key in Configuration WizardĪccess the Configuration Wizard by opening a browser on the PC by navigating to the following URL: It is a text file that starts with “FNC:”. Then, it will be possible to download the license from the portal. Provide the following so they can update the information in the Support Portal:Īfter the information has been updated, download a new license file for the FortiNAC VM appliance. License needs to be changed: Open a ticket with Customer Service to change the MAC address and UUID (if VM) of the existing license. įor additional instructions on registering and applying licenses, see related KB article below. New license: Register the appliance in the support portal at. Obtain a new license file (key) using the appropriate procedure below. To get these details run the following commands in the CLI:Įxample output, showing the MAC address as “ether”: The license needs to reflect the ethernet address (MAC) of eth0 and in the case of a VM, the UUID of the VM is as well.Ģ. Use an existing one, that has not yet expired. ![]() In either case, the license needs to be renewed. If it is different, likely the VM has been cloned. In the case of a VM, another random value will show up there and it should be the same as the “SYSTEM UUID”. Note: The UUID is actually as displayed (000.) in the case of hardware. Physical Address = 4C:D9:8F:3C:5D:94 (this must be eth0 mac) Yams INFO :: 14:32:49:449 :: System Manufacturer: Dell Inc. In case of issues with the license, this might be displayed: yams INFO :: 14:32:48:706 :: Removing old symbolic link /bsc/campusMg r/master_loader/logs/output.master Grep license /bsc/logs/output.master -i -B 3 -A 20 ![]() If this message is displayed for longer than 5 minutes after bootup, crosscheck the license report from the logs. After booting the device, the message “Processes are down” may show up. Vmware Virtual Machine Installation Guideġ. Useful links in the FortiNAC product documentation If only the installation of a new license is required, skip step 1. Mostly this applies to the VM as well.Īlso, this can be helpful in case a “Processes are down” message is received when the license is incorrect. This article describes how to install a new license on the FortiNAC appliance.
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